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Urgent Care: Covid-19 & Our Walk-In Clinic – Frequently Asked Questions

Is it safe to come to Boulder Medical Center Urgent Care?

Our clinic is safe, operational, and prepared to handle your urgent care needs. Our staff closely follows CDC protocols and works with local public health departments to ensure our facilities and clinics adhere to the latest health guidelines. A few notes:

  • We will screen you for Covid-19 symptoms when you visit our Urgent Care.
  • Once you are checked in, we may ask that you wait in your vehicle, not in the lobby, while we work to provide an isolated room.
  • Please wear a properly fitted mask at all times while visiting our clinic.

What are the symptoms of Covid-19?

Symptoms can range from mild to severe illness and appear 2–14 days after you are exposed to the virus that causes COVID-19. Symptoms can include the following:

  • Cough
  • Congestion
  • Sore throat
  • Fever (over 100°F)
  • Muscle aches or pain
  • Fatigue
  • Headache
  • Diarrhea
  • Nausea/vomiting
  • Shortness of breath or difficulty breathing
  • New loss of taste or smell
  • The Coronavirus Self-Checker can help you make decisions about seeking appropriate medical care. Please click below.
    coronavirus self checker button

The results are very reliable if you test positive for Covid-19 at home.

I feel sick and think I may have Covid-19. What should I do?

For Boulder Medical Center patients, here are a few options:

  • Take the home test, or…
  • Come to our urgent care for a walk-in appointment, and we will administer a Covid-19 test. Please tell the check-in desk staff if you think you have Covid-19, or…
  • .If you do not have symptoms, go to your nearest free local testing site.
    • Click Here for a list of free Covid-19 testing sites in Boulder County

I tested positive using a home Covid-19 test. What should I do now?

  • Please keep in mind that if you tested positive for Covid-19 with an at-home test, these tests are very reliable, so YES you have Covid-19.
  • Visit the CDC page for information on when to take a test and what to do after a positive or negative test.

I tested negative using a home Covid-19 test. What should I do now?

  • Negative results from self-tests do not rule out SARS-CoV-2 infection. A negative self-test result may not be reliable, especially if you have symptoms associated with COVID-19.
  • If you have Covid-19 symptoms or have been exposed to someone positive, a polymerase chain reaction (PCR) test for Covid-19 is more sensitive and specific than an at-home test. You can be seen at the Boulder Medical Center urgent care for a PCR test.

I am experiencing Covid-19 symptoms. Do I have Covid-19, or is something else going on?

Unfortunately, Covid-19 mimics many other viruses with similar symptoms. Testing is the only way to know.


Do you see Covid-19 patients at Boulder Medical Center Urgent Care?

  • Yes, we see patients who have Covid-19. However, we recommend you stay home in quarantine and use supportive care measures if your symptoms are mild.
  • If you are having symptoms and come to our urgent care clinic, please be aware that we will send you to the emergency room if our providers determine that this is necessary.

What can you do for me if I come to urgent care due to Covid-19 concerns?

  • We can test you for Covid-19 using a PCR test
  • Listen to your lungs
  • Check your vitals
  • Our providers may refer you to the nearest emergency room

When should I go to the emergency room with Covid-19 symptoms?

  • Go to the emergency room for symptoms that can’t wait, such as:
    • Chest pain
    • Your blood oxygen (O2) level is less than 91%
    • You are experiencing increased trouble breathing

Do you prescribe Covid-19 Antiviral Treatments?

While vaccination continues to provide the best protection against COVID-19, therapies are available to help treat eligible people who get sick.

To qualify for oral antiviral treatment, you must also have had a positive COVID-19 test result and be at high risk for developing severe COVID-19. That means you must either have certain underlying conditions (including cancer, diabetes, obesity, or others) or be 65 or older (more than 81% of COVID-19 deaths occur in this group). According to the CDC, the more underlying medical conditions a person has, the higher their risk for developing a severe case of COVID-19.

Click here for the CDC website that defines medical conditions that may qualify for antiviral treatments.

If you have Covid-19 and think you may qualify for oral antiviral treatment:

  • Make an appointment with your Boulder Medical Center primary care provider (PCP). If you are a current patient who has established care with a PCP at Boulder Medical Center, you can make a telemedicine appointment with your doctor. Your provider will help you determine which treatment, if any, is right for you.
  • Find a Covid-19 Test-to-Treat Location Near You. The nationwide Test-to-Treat program is for people who test positive for Covid-19 and are at high risk for severe illness. If you qualify, you can visit local test-to-treat clinics to be tested, examined, and treated for Covid-19 at no charge.
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