Engaging patients in high-quality, compassionate health care

Is your illness or injury an emergency?

Some conditions can be life-threatening if not treated immediately. Below are some examples of symptoms for which you should call 911 or go straight to the nearest emergency room:

  • Head injury with loss of consciousness, continuous vomiting, and/or change in level of alertness
  • Difficulty breathing, especially if skin or lips are blue or if patient has asthma
  • Chest pain with shortness of breath and/or jaw or arm pain (especially if there is nausea and or sweatiness)
  • Ingestion of poison (especially in a child) – Call poison control at 1-800-222-1222 for guidance.
  • Numbness, tingling, paralysis or weakness on one side of the body
  • Slurred speech or difficulty speaking
  • Severe headache or migraine along with blurred vision, numbness, tingling, paralysis, or difficulty speaking
  • Seizures
  • Fracture (broken bone) where the bone is sticking out of the skin
  • Exposure to rabies (bats) or bite by venomous snake
  • Feelings or thoughts of suicide or homicide
  • If the patient is the victim of a crime such as battery or sexual assault

For non-emergent complaints:

If the current situation is not a life-threatening emergency, you have many options. Since it is always better to have continuous care with your primary provider, whenever possible, please call your primary care office directly first. During office hours, same day appointment options may be available for your urgent care needs. After normal business hours, please check these website links for extended and/or Saturday hours or for contact information to speak with the on-call provider who can provide guidance as to the best treatment options and locations:

**If you are seen in an ER or urgent care, please ask them to notify your primary care provider and send us a copy of your visit**

Boulder Medical Center Urgent Care (303-440-3200)

BMC Urgent care should be your first choice for non-life-threatening illnesses and injuries if your primary care provider is not available. BMC UC has extended daily and weekend hours:

8am-7pm M-F
9am-6pm Sat/Sun
Please call 303-440-3200 for holiday hours.

BMC urgent care can treat most lacerations, fractures and dislocations. They also see abdominal pain, cough, asthma, pneumonias, upper respiratory infections, sore throats, ear infections, fevers, rashes, contusions, urinary infections, can administer IV fluids, etc. BMC Urgent Care is a lower stress environment for you and your family. They also have access to your information in the medical record to help optimize you care. If they feel your condition warrants a more advanced facility, they will advise you where to go or facilitate you getting to the right place or specialist.


BMC Urgent Care can treat many pediatric conditions. Please call ahead for advice on your specific issue.

If your child has one of the following conditions and cannot see his/her primary care provider, consider the Children’s Hospital urgent care as an alternative:

  • Babies 3 months old and younger with a fever > 100°
  • Children under 5 years old needing IV
  • Children with severe asthma or breathing difficulties

Boulder Medical Center partners with the Children’s Hospital for after hours advice for our pediatrics patients. The Children’s Hospital North Campus in Broomfield offers urgent care and inpatient care 24 hours a day, 7 days a week.

Deciding where to go if primary care provider is not available

If you are unable to get in with our Urgent Care department and don’t need emergency care, there are a few other options.

Standalone urgent care facilities and retail clinics may be able to serve you, but will not have access to your medical records and some types of care our Urgent Care offers. It is less expensive, traumatic, and stressful to avoid an Emergency Room unless it is necessary.

What to know about the facility before you go

Before heading to a facility, be sure to call ask these questions:

  • What are your hours?
  • What insurance do you accept/are you part of my health plan’s network?
  • Do you have the services that I need? Explain your condition.
  • What age range do you treat? Some facilities are not equipped to treat very young patients.