Inclement Weather Frequently Asked Questions for Patients
In the interest of the safety and welfare of our patients, visitors, and staff, Boulder Medical Center (BMC) clinics and offices may closed due to inclement weather. We may also delay opening of clinics and offices, or clinics may need to be closed early based on the current weather conditions.
If you have a scheduled appointment during adverse weather conditions, please call ahead to verify if the office is open. Closure decisions are not made lightly; we apologize for any inconvenience that this may cause.
How can I learn BMC’s operating status?
Operating status, including delays and closures, will appear on these channels:
When is the Boulder Medical Center operating status published?
- Changes to BMC’s operating status will be updated by 6:00 a.m. on all of the above channels.
- In case of potential delayed opening status and appointment cancellations, patients with early morning appointments or scheduled elective surgeries are encouraged to check the website or call (303) 440-3060 before departing their residence.
If Boulder Medical Center is OPEN with DELAYED ARRIVAL, what does that mean for my scheduled clinic appointment or surgery?
- Clinic Appointments: In the event that there is a one-hour delay, all appointments before 9:01 a.m. will be delayed or rescheduled. If there is a two-hour delay, all appointments before 10:01 a.m. will be delayed or rescheduled.If appointments are to be rescheduled, patients will be contacted by clinic staff to determine the patient’s next earliest convenient time to be seen. When there is a delayed opening status, there is a potential of a delay in seeing patients at the scheduled times; patients may have to wait but will be seen on the day of the scheduled appointment. Patients are advised to check with the provider’s office before departing their residence.
- Ambulatory Surgery Appointments: Patients are advised to call (303) 440 – 3023 to confirm status before departing their residence.
My appointment is to be rescheduled due to inclement weather, but I have not received a telephone call. What should I do?
- If you have not received a telephone call, BMC may not have your current phone number. Patients should provide an up-to-date contact telephone number at their next visit.
- Patients can call and reschedule appointments upon reopening of BMC by calling their provider’s office.
What if I have an urgent need or an emergency and must be seen today?
When unexpected medical care is needed, especially after hours, on weekends or when BMC is closed due to inclement weather, it can be difficult to know what type of care you need and where to go.
- Urgent medical care is for conditions that do not threaten life, limb or eyesight, but needs attention to prevent it from becoming a serious risk to health. If you cannot wait until BMC reopens you should seek care from your emergency room.
- Emergency care is defined as a sudden, unexpected, acute medical condition or the worsening of a condition that poses a threat to life, limb or eyesight and requires immediate treatment. If such care is needed, patients should go to the nearest emergency room.
- If you cannot get to the emergency room on your own, call 911.