eVisits at Boulder Medical Center

Our Internal Medicine providers offer eVisits as an alternative to in-person or telehealth visits, when appropriate. An eVisit allows you to consult with your primary care provider via messaging through the BMC MyChart patient portal at a time and location that is convenient for you. (eVisits are currently only available for patients of our Internal Medicine department.)

Starting January 12, 2026, if you send a message through the patient portal to your Internal Medicine primary care provider about a new or ongoing medical concern, they may ask you to complete an eVisit instead of directly responding to your portal message. Your Internal Medicine provider’s team will determine if your message requires an eVisit. Quick messages, such as prescription refills and appointment scheduling, will not need an eVisit.

How does an eVisit work?

An eVisit allows you to share more detailed information about your symptoms through an online questionnaire. Your responses go directly to your internal medicine healthcare provider, who reviews them within 2 business days and sends you a personalized plan of care. We will always recommend an in-person or video visit if your provider believes it is needed.

Billing

eVisit messages are billed to your insurance, and they may apply a copay, co-insurance, or deductible. Your health insurance carrier will have the most information about charges associated with E-visits.  If your message involves medical decision-making, it may be billed under CPT codes 99421-99423.